Beauty

Beauty and cosmetics are seeing perhaps the most amount of transformation of any retail vertical. Technology is playing a signifiant part of the customer’s journey to your physical outlet through social influencers and augmented reality applications. Natural and organic ingredients have never been more in vogue. How knowledgeable and comfortable are your front-line teams in regard to these evolutions? Product knowledge and artistry are major components of the front-line retail role, and through Progress Retail’s expanding vendor network, third-party vendor content will be available at no cost.

How do you want your customer to be treated when in-store? Does every member of your organization cognizant of that standard? Your brand’s differentiation needs to be communicated, as well as the large range of products your store has on hand and available online. Our retail education platform enables the delivery of that differentiation and valuable information to your entire organization.

C.A.R.E.™ Customer: Beauty is the front-line sales professional retail education course available to every employee.

Transforming Your Firm’s Culture Through Education

If culture can be simply described as: “what happens in your organization when nobody is looking”; that culture is present at all levels and functions of the organization. A retail organization that authentically has a great culture in their support center, will also have a great culture on the frontline. Retail education has been at the core of Progress Retail for nearly thirty years. Throughout the past three decades, retail has evolved through the advent of email, the internet, e-commerce, and the variety of new marketing channels for customer acquisition. The education of the organization has taken a back seat, as retailers have played catch-up from the omnichannel storm, and culture has suffered with increasing employee turnover, decreased engagement, and lack of overall career wellbeing.


TRANSFORMING RETAIL HUMANS FOR 30 YEARS

Retail Education

We believe to truly transform retail humans, you must lead with education. That is at the core of what we’ve done since 1989, and fortunately today it has never been easier for retail organizations in any vertical, of any size, in any location, to create and distribute educational content to each member of their organization. Whether utilizing our compelling retail education content, or choosing to build-your-own, our platform enables retail education at any scale.

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Retail Branding

Does the recently hired talent in your organization begin their career understanding your brand’s mission, vision, and values? And untimately how would you know? Our Brand component of platform tools enables the delivery of informational content in a measurable format. The possibilities are endless, and the barriers are minimal.

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Retail Performance

It’s a fool's errand to manage a standard, if that standard hasn’t been communicated and demonstrated properly. At Progress Retail, our core has always been the delivery of education, but with the advent of our education platform, transparency and qualitative analysis of comprehension in real-time is made possible through Sales Coach & Retail Supervisor.

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Retail Process

Outcomes that are desired and scalable can occur when humans are provided a process. This is a tenant of basic management, and today technology also has a role to play. Within the education platform, we leverage productivity products in a single solution that revolves around retail learning and development. That way, your team has a single gateway for most of their career functions, and can spend less time wasted.

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CONTACT US

LET’S HAVE A CONVERSATION ABOUT EMPOWERING YOUR RETAIL TEAM WITH EDUCATION.