Fashion

As fast fashion has dominated the industry, this speed has wreaked havoc on establishment apparel retailers, and their supply chains have been forced to adapt. The simultaneous rise of online shopping and subscription-based models have proven one thing for physical retail: if a shopper is looking at apparel in-store, as time-poor as most are, they are a serious buyer. Unfortunately the aforementioned changes have taken the focus off of the learning and development of the front-line retail human. Fast fashion or not, the consumer expects a high-level of service and efficiency from the opening of the sale to the set-up for the next visit. Otherwise, why buy in-store?

From the moment that customer is greeted, to their experience within the fitting room, to the point-of-sale to transact, your fashion brand has a story to tell, and our retail education platform enables the delivery of that story to your entire organization.

C.A.R.E.™ Customer: Fashion is the front-line sales professional retail education course available to every employee.

Transforming Your Firm’s Culture Through Education

If culture can be simply described as: “what happens in your organization when nobody is looking”; that culture is present at all levels and functions of the organization. A retail organization that authentically has a great culture in their support center, will also have a great culture on the frontline. Retail education has been at the core of Progress Retail for nearly thirty years. Throughout the past three decades, retail has evolved through the advent of email, the internet, e-commerce, and the variety of new marketing channels for customer acquisition. The education of the organization has taken a back seat, as retailers have played catch-up from the omnichannel storm, and culture has suffered with increasing employee turnover, decreased engagement, and lack of overall career wellbeing.


TRANSFORMING RETAIL HUMANS FOR 30 YEARS

Retail Education

We believe to truly transform retail humans, you must lead with education. That is at the core of what we’ve done since 1989, and fortunately today it has never been easier for retail organizations in any vertical, of any size, in any location, to create and distribute educational content to each member of their organization. Whether utilizing our compelling retail education content, or choosing to build-your-own, our platform enables retail education at any scale.

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Retail Branding

Does the recently hired talent in your organization begin their career understanding your brand’s mission, vision, and values? And untimately how would you know? Our Brand component of platform tools enables the delivery of informational content in a measurable format. The possibilities are endless, and the barriers are minimal.

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Retail Performance

It’s a fool's errand to manage a standard, if that standard hasn’t been communicated and demonstrated properly. At Progress Retail, our core has always been the delivery of education, but with the advent of our education platform, transparency and qualitative analysis of comprehension in real-time is made possible through Sales Coach & Retail Supervisor.

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Retail Process

Outcomes that are desired and scalable can occur when humans are provided a process. This is a tenant of basic management, and today technology also has a role to play. Within the education platform, we leverage productivity products in a single solution that revolves around retail learning and development. That way, your team has a single gateway for most of their career functions, and can spend less time wasted.

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LET’S HAVE A CONVERSATION ABOUT EMPOWERING YOUR RETAIL TEAM WITH EDUCATION.